Safer Gambling

Learn how Safer Gambling Tools can add to a better gaming experience

Learn more about Crown London's Customer Protection tools.

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Our commitment to Safer Gambling ​

Crown London is committed to providing gaming services in a safe environment and in a responsible manner. We recognise that some customers’ gambling behaviours may cause them personal and financial difficulties, and potentially their family, friends and the wider community may be affected.

The Crown Resorts Group, of which Crown London is affiliated, is a world leader in responsible gaming initiatives and allocates significant resources to raising awareness of responsible and safer gaming and to helping customers to manage and enjoy their gaming at Crown’s Australian Resorts.

Crown London takes on this commitment from its frontline staff to the Board of Directors.


Crown London’s Safer Gambling Policy is designed to ensure that gambling on its premise is conducted in a sustainable, safe and socially responsible manner. Crown London acknowledges that gambling is a person’s individual choice and encourages patrons to gamble in a responsible manner.

safer Gambling

What is Safer Gambling? 

Safer Gambling occurs in a regulated environment where the potential for harm associated with gambling is minimised and people make informed decisions about their participation in gambling.

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Safer Gambling

Making a change - Self Exclusion

When you need a break from gambling, one of the biggest barriers can be self-control. One method to hold yourself accountable for stopping play completely is enrolling into the voluntary Self-Enrolment National Self-Exclusion scheme (SENSE).

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Safer Gambling

Support services

Free and confidential advice is available from a range of support services.

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Safer Gambling

Self assessment

Evaluating your thoughts about gaming and your behaviour can help you understand your relationship with gambling.

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